Most Modernization Efforts Skip This Step and Regret It

When healthcare organizations think about legacy modernization, they often jump straight to architecture and tools. 

But that’s not where the work should begin. 

The most successful efforts I’ve seen start with something more foundational: 

🔹 Phase 1: A clear-eyed assessment of where modernization can create real patient and operational value. 
It’s not just about technical readiness — it’s about aligning across clinical, operational, and IT leadership. Without that alignment, most transformations struggle before they even start. 

🔹 Phase 2: Small, targeted pilots that build AI capability and confidence. 
These pilots show real, measurable improvements in areas like claims processing and prior authorization and they help internal teams develop hands-on experience before scaling. 

Too often, organizations skip these steps and go big too fast only to face delays, complexity, and loss of trust. 

In my white paper, I walk through a four-phase roadmap grounded in both federal and healthcare experience. 

Start small. Align early. Build trust. That’s how transformation takes root. 

Download Rajiv's Strategic Guide to AI Modernization: